- The problem
- The phone rings while the team is with a customer. Evening and weekend calls go unanswered.
- What we build
- A Bulgarian-speaking voice AI connected to your diary. Answers, books, confirms by text, escalates urgent calls.
- We connect
- Phone line, Google Calendar or booking software, SMS
- Example
- „Hello Ms Ivanova, we'll see you on Thursday at 10:00 with Dr Petrova. Reply 1 to reschedule.“
Eight projects we build most often
Eight typical projects for Bulgarian businesses, described honestly: the problem, the build and what it connects to. The specific results for your business go into the proposal.
- The problem
- Cash-on-delivery orders nobody collects. You pay delivery and return, and stock sits blocked.
- What we build
- A Viber message right after the order. Confirmed orders go to the courier, cancelled ones stop, non-responders get a call from your team.
- We connect
- WooCommerce, Shopify or CloudCart, Viber, Speedy or Econt
- Example
- „Hi Maria! Can you confirm order #4821 for €46.90, delivered to a Speedy office? Reply YES or NO.“
- The problem
- Invoices raised days late and overdue payments nobody wants to chase.
- What we build
- An agent that invoices on accepted quotes, chases overdue ones politely, offers payment plans and reconciles from the bank statement.
- We connect
- CRM, Microinvest or other accounting software, bank statement, email
- Example
- „Hello Mr Petrov, invoice 2026-0418 fell due yesterday. If you've already paid, please ignore this note.“
- The problem
- The owner spends evenings answering email and writing quotes.
- What we build
- An assistant that sorts the inbox, drafts replies in your tone and prepares quotes from your price list. You approve with one click.
- We connect
- Gmail or Outlook, price list in Excel or Google Sheets, CRM
- Example
- „Good morning! The inbox is sorted and 9 quotes are ready to review. Three clients hadn't replied, so I've sent a reminder.“
- The problem
- Facebook and Google leads answered hours later — when the customer has already chosen someone else.
- What we build
- A reply within a minute with accurate information and a suggested time. Hot leads reach your salesperson immediately.
- We connect
- Meta Lead Ads, Messenger, website form, CRM
- Example
- „Thanks Todor! A 6 m² bathroom with materials starts from about €2,900. Our technician can come on Monday morning — does that work?“
- The problem
- The schedule lives in Excel, job sheets on paper, and nobody sees spare capacity.
- What we build
- A crew app and planner that arranges the schedule, fills in job sheets and shows where there's room for more work.
- We connect
- Mobile app, Google Calendar, CRM, invoicing
- Example
- „Thursday had 6 free hours. I offered them to three clients on the waitlist — two accepted.“
- The problem
- Guest questions in five languages at all hours, and bookings that go through commission platforms.
- What we build
- An assistant for WhatsApp, Viber and the website that replies in the guest's language, checks availability and steers to a direct booking.
- We connect
- WhatsApp, Viber, website, booking system (channel manager)
- Example
- „Hello Anna! Late check-in is no problem — the key box code will arrive by text at 21:00.“
- The problem
- The same data is typed by hand into the website, CRM, stock and accounts — with mistakes.
- What we build
- Links between systems that move data automatically and log every change.
- We connect
- Website, CRM, stock, accounting software, Google Sheets
- Example
- „Order 5512: stock reduced, waybill 61 2034 7781 created, customer notified.“
Free consultation
Only 8.55% of Bulgarian firms use AI. Join them while it is still an edge.
Half an hour in which you walk us through a normal day, and we tell you what AI could take on and what it would cost. If AI isn't the answer, you'll hear that from us.
Book a free consultation
You talk to Lachezar or Sashko — the people who will build it.Pick a time that suits you30 minutes, online or at our office
