An AI chatbot where your customers already write
In Bulgaria around 90% of smartphone users are on Viber. We build an AI assistant that replies in Bulgarian on Viber, Messenger, WhatsApp and your website — with your prices, stock and rules.
What it does
Six jobs your team stops doing
Viber figure source: Capital, 2021 (Rakuten Viber data). Article
Confirming cash-on-delivery orders
A message right after the order. Confirmed ones go to Speedy or Econt; cancelled ones stop.
Order and parcel status
“Where's my parcel?” — answered with the tracking number, without a person typing.
Product and price questions
Answers from your catalogue and price list, recommends, adds to cart.
Booking appointments
Free slots from your diary, confirmation and reminder.
Capturing enquiries
Asks the right questions and sends a complete enquiry to your CRM.
Handover to a person
On a complaint or tricky question — straight to your team, with the full history.
Questions
About the AI chatbot
Do we need a Viber business account?
Will it say it's an AI?
What if it doesn't know the answer?
Does it work with my online store?
Free consultation
Only 8.55% of Bulgarian firms use AI. Join them while it is still an edge.
Half an hour in which you walk us through a normal day, and we tell you what AI could take on and what it would cost. If AI isn't the answer, you'll hear that from us.
Book a free consultation
You talk to Lachezar or Sashko — the people who will build it.Pick a time that suits you30 minutes, online or at our office
